Data Privacy Policy

Thank you for your interest in We respect the privacy of our customers and users. When processing your personal data within the scope of our services, we strictly adhere to the statutory provisions. We would therefore like to inform you in detail which data is collected during your visit to our website and the use of the offers there and how this data is processed or used by us in the following. As the person responsible for processing, we have implemented numerous technical and organisational measures to ensure the most complete possible protection of the personal data processed via our website. By agreeing to the following data protection declaration, you consent to the collection, processing and use of your personal data by HHV Handels GmbH (hereinafter referred to as HHV) in compliance with the data protection laws and the following provisions.

1. Controller / data security officer

The controller for the processing of your personal data is HHV Handels GmbH, Zur Alten Börse 55, 12681 Berlin, Managing Director: Thomas Ulrich, District Court of Berlin-Charlottenburg, HRB (Commercial Registry no.) 117211 B; VAT ID no.: DE 263 440 712

If you would like to object to the collection, processing or use of your data by HHV in compliance with this privacy policy as a whole or for individual measures, you can send your objection via email or letter using the following contact data:

HHV Handels GmbH
Zur Alten Börse 55
12681 Berlin
Tel.: +49(0)30 29 38 12 40

Furthermore, you can also receive information on the data we store at any time and free of charge (please refer to Section 9 of this privacy policy).

Data security officer:
Mr. Karsten Knappe
c/o DGI Deutsche Gesellschaft für Informationssicherheit AG
Kurfürstendamm 57
10707 Berlin

2. This is how we use your data

2.1 Cookies

Cookies are text files, which are stored on your computer and which enable analysing your use of the website. For example, information regarding the operating system, the browser, your IP address, the website you previously accessed (referrer URL) as well as the date and time of your visit to Cookies enable determining which websites are preferably accessed. Consequently, we can better adjust the content of our pages to the visitors of our website and optimise our offers. Furthermore, this information serves automatically recognising you during your next visit to and making navigation easier for you. For example, cookies allow the user to remain logged in permanently, so the repeated entry of the login data is not necessary.

Cookies cannot be used to start programs or transmit viruses to a computer.

You can also use our website without cookies. If you do not want your computer to be recognised, you can prevent cookies from being stored on your hard drive by choosing “do not accept any cookies” in your browser settings. Please refer to the instructions from your browser manufacturer, to see how this is exactly done. If you do not accept any cookies, this can lead to functional restrictions in our offers. You can delete cookies, which were already placed on your computer, at any time. Alternatively, you can set your browser to block cookies from our domain. However, we would like to point out that you may then not be able to use the full range of the functions on

2.2 Newsletter

With the newsletter, we periodically inform you about us and our offers. We use the so-called double opt-in procedure for subscribing to our newsletter; that means we will not send you a newsletter via email until you click on a link in our notification email confirming that you would like to receive our newsletter. No other data is collected. Your data is not forwarded to third parties. Excluded from this are solely partner companies, which are responsible for the technical procedure involved in sending the newsletter.

With the subscription to the HHV newsletter, we store your IP address and the subscription date. This storage solely serves as proof in the event that a third party misuses an email address and subscribes to the newsletter, without the authorised individual being aware of this.

Our newsletters contain so-called tracking pixels, which enable us to detect whether and when an email was opened. Furthermore, link clicks are analysed within the newsletter. We store this data, to allow us to ideally adjust our newsletters to the wishes and interests of our subscribers. Therefore, the data collected in this manner is used, to send personalised newsletters to the respective recipients.

You can revoke your consent to the storage of the data, the email addresses as well as their use for sending the newsletter at any time. By revoking your consent to receive the newsletter, the consent for the aforementioned tracking is also revoked. Revocation can be conducted via a notification to the contact options listed in Section 1 of this privacy policy. Users, who would no longer like to receive our newsletter or our advertising emails, can of course unsubscribe at any time by clicking on the unsubscribe link at the end of every newsletter.

2.3 Server data / server log files

Inter alia, the following data transmitted by your web browser to us or our web space provider is collected for technical reasons. This data includes:

  • browser type and version
  • operating system used
  • web page from which you are visiting us (referrer URL)
  • web page you are visiting
  • date and time of your access
  • your Internet Protocol (IP) address.

This anonymous data is stored separately from your possibly indicated personal data and is not attributable to specific individuals. It is analysed for statistical purposes, to be able to optimise our website and our offers. We reserve the right to subsequently review this data if we become aware of concrete indications of illegal use.

2.4 Web analysis with Google Analytics

We use Google Analytics, a web analysis service of the Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA on our website. We entered into an agreement with Google for order processing and fully implement the legal provisions for the use of Google Analytics.

We use the “Activation of the IP anonymisation” feature on this website. In this case, your IP address is already truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area and therefore, anonymised. The full IP address is only transmitted to a Google server in the USA and truncated there in exceptional cases.

Using cookies, information such as the operating system, the browser, your IP address, the website you previously accessed (referrer URL) and the date and time of your visit to our website is collected. The information on the use of our website, which is created in this manner, is transmitted to a Google server in the USA and stored there. Google uses this information to analyse your use of our website, to compile reports on the website activity for the website operator and to provide other services associated with the use of the website and Internet. Insofar as required by law or insofar as third parties process this data on behalf of Google, Google will also transfer this information to these third parties. This use is anonymised or pseudonymised. You can find more detailed information on this directly at Google.

More information on how user data is handled at Google Analytics can be found in the Google privacy policy:

You can prevent the collection of the data created by the cookie and relating to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google. However, we would like to point out that you may then not be able to use the full range of the functions on this website.

  • Select the respective setting in your browser software
  • Click on this link: Disable Google Analytics
  • An opt-out cookie is placed, which prevents the future collection of your data when visiting this website: At the same time, a collection on this website by Google Analytics and for this browser is prevented in the future, as long as the cookie remains installed in your browser.

2.5 Facebook recommendation component

On we use the Facebook Like-Button, from the company Facebook Ireland Limited Hanover Reach, 5-7 Hanover Quay, Dublin 2 Ireland (hereafter “Facebook”). An overview of the Facebook plugins can be found here. Each time you visit a website that is equipped with such a component, that component will cause the browser you are using to download an appropriate representation of the Facebook component. This process tells Facebook which specific page within you are currently visiting. When you visit our site while logged into Facebook, Facebook uses the information collected by the component to identify which specific page you are visiting and associates that information with your personal account on Facebook. For example, if you click the “Like” button or make comments, this information is transferred to your personal Facebook account and stored there. In addition, the information that you have visited our site is shared with Facebook. We would like to point out that, as the provider of the pages, we are not aware of the content of the data transmitted or its use by Facebook.

You can find further information on this in Facebook’s privacy policy.

If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account beforehand.

2.6 Share function via AddToAny

Through a double-click procedure, our website offers the option of sharing content in social networks via the AddToAny service. While using this service, cookies are being employed. The so collected data (for example access time or browser language) will be sent to AddToAny to the USA.

Further information on data processing and privacy by AddToAny can be found under Here you will find the type of data being processed as well as the purpose. is not involved in the processing of the enlisted data.

By using AddToAny you agree on the data processing by AddToAny as stated on You have the option tp place an opt-out cookie for AddToAny by clicking here.

3. Plugins

3.1 YouTube Plugin

On we use components of YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of the Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA, at In this connection, we use the option “extended data protection mode” provided by YouTube.

When you access a page with an embedded video, a connection is made to the YouTube servers and at the same time, the content is shown on the web page following an instruction to your browser. According to YouTube, data is only transmitted to the YouTube server in the “extended data protection mode”, in particular which of our web pages you visited, if you watch the video. If you are simultaneously logged in to YouTube, this information is allocated to your member account at YouTube. You can prevent this by logging out of your member account prior to visiting our website. Additional information on YouTube’s data privacy was made available by Google here.

3.2 Vimeo Plugin

On we use plugins of the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. connects to Vimeo’s servers when you visit a page that has a Vimeo plug-in. This will tell the Vimeo server which of our web pages you have visited. Your IP address will also be transmitted to Vimeo. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transferred to the Vimeo server in the U.S. If you are logged into Vimeo at the same time, this information is assigned to your Vimeo member account. You can prevent this by logging out of your member account before you visit our website.

More information about Vimeo’s privacy practices has been provided by Vimeo here.

4. Social Media

4.1 Pinterest Plugin

On we use social plugins from the Pinterest social network, operated by Pinterest Inc, 808 Brannan Street, San Francisco, CA 94103-490, USA (“Pinterest”), which connects to Pinterest’s servers when you visit a page that has a Pinterest plugin, and transmits protocol data to Pinterest’s server in the United States. This log information may include your IP address, the address of the websites you visit that also include Pinterest features, browser type and settings, date and time of your request, how you use Pinterest, and cookies. For more information about the purpose, extent, and further processing and use of the information by Pinterest, and your rights and choices about protecting your privacy, please see Pinterest’s Privacy Notice.

4.3 Twitter Plugin

On we use social plugins of the Twitter service. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.  Using Twitter and the “Re-Tweet” feature, the websites you visit are linked to your Twitter account and made known to other users. Data is also transferred to Twitter. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Twitter.

Further information on this can be found in Twitter’s privacy policy.

You can change your data protection settings on Twitter in the account settings.

5. Legal basis for the processing of personal data

We only process your personal data, insofar as this is required for substantiation, content design or change in legal relationships (master data) or if the law dictates the processing of personal data or if you have explicitly agreed to said processing.

6. Processing based on legitimate interests

By law, we are entitled to protect other legitimate interests to process personal data, unless the interests or basic rights and freedoms of the data subject prevail.

7. Transmission of personal data to third parties

Your personal data is only forwarded or transferred to third parties if this is required for the purpose of contract implementation – in particular forwarding of order data to suppliers – or for billing purposes or if you have previously agreed to this.

A transmission of your data to third parties without explicit consent, for instance for advertising purposes, does not take place. All providers are obligated to observe the applicable data protection requirements.

8. Storage duration of personal data

We store personal data pursuant to legal requirements and as long as required to render a service, which you ordered or gave your consent to, provided that there are no other legal obligations such as retention periods under commercial or tax law.

9. Your rights regarding data privacy


At all times, you have the right to information regarding the storage of your personal data; also in regard to its origin, the recipients, whom the data was transferred to and the purpose of data processing.


You have the right, to request us to immediately correct your inaccurate personal data or to complete incomplete personal data for the purpose of processing.


An erasure of the stored personal data is conducted, provided that you revoke your consent for storage, you object to the processing of your personal data, the keeping of data is no longer required to fulfil the purpose pursued with the storage or storage is impermissible based on legal specifications.

Restriction of processing

In the event that you dispute the personal data stored in connection with you or if you require the personal data for the assertion, exercising or defence of legal claims but at the same time, we do no longer require this data, you can request the restriction of the processing of said personal data.

Furthermore, you can restrict the processing for the period from lodging an objection against processing to the decision and the granting of such.

If the restriction of processing your personal data takes place, this data is no longer processed.


In the event that processing your personal data is required based on a legitimate interest, on our part as well as on the part of a third party or the processing is required to perform a task in the public interest or is being exercised in public authority, you have the right, for reasons resulting from your specific circumstances, to lodge an objection against said processing at any time.

In the event of an objection, we no longer process your personal data, unless we can verify compelling grounds requiring protection, which predominate your interests, rights and freedoms or require processing for the assertion, exercising or defence of legal claims.

This right to object also applies to direct advertising and profiling in connection with it.


You have the right to revoke consent given for the use of data at any time. The legality of processing conducted based on the consent remains unaffected by this until revocation.

10. Provision and non-provision of personal data

As a matter of principle, you can visit without submitting any personal data. We do not store any personal data in this connection. However, we would like to point out that you may then not be able to use the full range of the functions on our website. We solely analyse statistical data, to improve our services; said data does not allow us to personally identify you.

11. Change of purpose for the processing of personal data

As soon as we intend to continue processing the personal data for a purpose other than the purpose the personal data was collected for, we will inform you of this other purpose prior to this further processing.

12. Changes to the privacy policy

We reserve the right to change our security and data privacy measures, provided that this is required based on legal and/or technical developments. In these cases, we will also adapt our information regarding data privacy accordingly. Therefore, please observe the respectively current version of our privacy policy.

13. Questions, suggestions and complaints

Of course we are more than happy to answer any questions you have regarding the processing of your personal data by the HHV Handels GmbH at any time. For questions this privacy policy was not able to answer or for further information, suggestions or complaints, please contact us using the contact options stated in Section 1 of this privacy policy – by post with the words “data privacy” or via email.

Alternatively, you can contact our data security officer directly with any questions pertaining to data privacy. These contact details can also be found in Section 1 of this privacy policy.

You also have the right to lodge a complaint with the responsible supervisory authority regarding the processing of your personal data:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstr. 219
10969 Berlin